Frequently Asked Questions
- I’m interested in one property. How can I get to know the complete information?
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You can get more information after clicking on ‘View’ mentioned against each property.
For further information, you may call our Property Manager whose name is mentioned in the property details page.
- How can I inspect the property?
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The date and time for Physical Inspection of the property is mentioned in the Newspaper Publication as well as on the portal.
However, you may contact our Property Manager for further assistance.
- Is it possible to inspect the property in some other day?
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The auction proceedings have been scheduled as per the Sale Notice published in the Newspaper.
You may contact SAMIL Property Manager or the Authorised Officer as any kind of flexibility is under the discretion of the Authorised Officer.
- How can I inspect the property documents?
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Property documents are always available with the Authorised Officer.
You may directly contact him for inspection.
- I want to avail Home Loan to purchase this property. Could you please help me out on this?
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Availing Home Loan is totally depending upon your own financial credibility as well as the discretion of the Financial Institution.
SAMIL does not have any role on this.
- Does e-mail ID is mandatory to participate in Online Auction?
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Yes, both e-mail ID and Mobile No. are mandatory to take part in Online Auction.
- What are the documents required to participate in e-Auction?
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EMD (Demand Draft/ Receipt of NEFT or RTGS as mentioned in the Sale Notice), KYC (PAN Card, Address Proof), Tender Form along with Terms & Conditions (available on the Web Portal – property.samil.in)
- How to participate in e-Auction?
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First of all, you need to get registered on the Web Portal (property.samil.in).
Thereafter, please follow the steps as mentioned below:
Log In → Participate → upload EMD (DD/ Receipt of NEFT or RTGS), KYC, and signed copies of Tender Form → Submit
- Do I get any SMS or e-mail confirming my participation?
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Yes, you will get SMS as well as e-mail confirming your participation in e-Auction.
- Is there any training to be provided on Online Inter-se Bidding?
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Yes, training on Online Inter-se Bidding Process is provided to all the participants.
- Is there any Qualification Round before going to the Online Inter-se Bidding Process?
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Yes, the Authorised Officer qualifies the bidder(s) based on the EMD and Documents which are submitted.
- How can I get support when the Online Inter-se Bidding progresses?
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Our Property Manager is the single point of contact and always available to support you.
You may contact our Toll Free No. 1800 102 4141 anytime during the office hours.
- How do I know the result of the Online Inter-se Bidding?
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At the closure of the Online Inter-se Bidding, the Rank of every Bidder appears on the screen itself.
- What is the time limit for further payments?
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The balance 25% of the Highest Bid Amount is deposited immediately after the closure of the e-Auction and remaining amount of 75% of the Highest Bid Amount is deposited within 15 days from the date of e-Auction.
- Does the Highest Bidder get any Sale Confirmation Letter from the Authorised Officer after closure of the Online Inter-se Bidding?
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Yes, The Authorised Officer issues the Sale Confirmation Letter to the Highest Bidder after the closure of the Online Inter-se Bidding Process.
- Is there any penalty for not depositing the Balance Amount by the Successful Bidder?
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Yes, the balance amount must be deposited by the Successful Bidder within the stipulated time frame as mentioned in the Sale Notice/ Tender Notice, failing which the amount deposited as an EMD by the Bidder is forfeited by the Authorised Officer.